Bullsouq.com ("Bullsouq", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our trading platform, or interact with our services.
Information We Collect
- Personal Information: Name, email, phone number, date of birth, government-issued ID, and financial details during registration or contact.
- Non-Personal Information: IP addresses, browser types, OS, and pages visited (via cookies and similar technologies).
- Transaction Data: Trading activity, deposits, withdrawals, and account balances.
- Communications: Information provided through inquiries, support requests, or feedback.
How We Use Your Information
- Account Management: To set up accounts, verify identity, and provide support.
- Service Delivery: Facilitate trades, process transactions, and send notifications.
- Marketing & Communication: Inform about services, promotions, and updates (with consent where required).
- Improvement & Analysis: Analyze trends and enhance user experience.
- Compliance: Fulfill legal and regulatory obligations and prevent fraud.
Information Sharing and Disclosure
- Service Providers: Third-party vendors helping operate the platform and support users.
- Regulatory Authorities: Disclosures as required by law.
- Business Transfers: In mergers or acquisitions, user data may be transferred with notice provided.
Cookies and Tracking Technologies
- Enhance browsing experience.
- Analyze traffic and interactions.
- Deliver personalized content and ads.
You may refuse cookies in your browser settings, but some features may not function properly.
Data Security
We use encryption, secure servers, and access controls to protect your data. While we strive to use commercially acceptable means, no system is 100% secure.
Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete personal data.
- Object to or restrict data processing.
- Request data portability.
- Withdraw consent where applicable.
To exercise these rights, contact us at support@bullsouq.com.
Data Retention
We retain your data as long as necessary for the purposes in this policy, unless a longer retention is legally required.
International Data Transfers
Your data may be transferred to servers outside your country. By using our services, you consent to these transfers.
Changes to This Privacy Policy
We may update this policy. Changes will be posted here with an updated "Last Updated" date. Please review it regularly.
Contact Us
If you have any questions or concerns, contact us at:
Email: support@bullsouq.com
Address:
Office No: 203 & 204, AI Sabkha Building, Naif, Deira, & Dubai, UAE
